A Step in Restoring Good Faith: Call Center Management by Nursing Professionals
MRN manages call centers to assist health care organizations limit their risk in high profile situations, such as loss or theft of protected health information, or other unintentional exposures. Our experienced nurse consultants communicate sensitive health-related information to involved parties in an effective and professional manner which forms the basis of public perception of the overall quality of the organization.
MRN has experience in handling health care call center management for hospitals and other health care organizations. Our nurses carefully provide patients with important information regarding unintended disclosures, inadvertent exposures, and other medical risk management issues.