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MRN is able to offer a broad range of risk management and loss prevention consulting services and programs:
- Risk assessments and risk reduction strategies
- Risk management education, such as:
- Documentation training
- Management of patient complaints
- Dealing with difficult customers
- Disclosure issues
- Adverse event management
- Policy and procedure review or development
- Joint Commission Accreditation and other regulatory preparation and response to surveys
- Peer review and credentialing
- Staff disciplinary issues
- Call center management
- Service delivery via phone channels using effective processes, effective professionals, strong human resource practices, and information technology.
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