Document Management
MRN’s DocHouse SM utilizes a customized version of an industry standard web-based document management tool as the foundation for our document management system. This product was specifically built to support online document collaboration, searching, and presentation.

The repository supports all file types, from scanned content to office documents and emails, and enables indexing for fast search and retrieval. This allows users to quickly and easily bring diverse content types into a secure, indexed, and searchable repository where they can be shared and managed. All textual content, including metadata, within the repository is indexed allowing for quick full-text and metadata searches.

The system supports check-in/check-out functionality, versioning and version control. Access can be assigned on a document and document version level. The repository includes multi-step document routing, including the ability to automatically route content for review without user intervention, email management, and notification and alerts.

The repository is accessible using a web browser (Internet Explorer) or through a client interface.

Security, System Management, and Hosting
To ensure system availability and data security, MRN monitors and maintains the system and hosting environment end-to-end.

MRN takes several steps to protect the server and database. Perimeter security is provided by a Cisco Pix firewall. Strong passwords are required. Resetting of passwords is performed by MRN’s administrative staff and requires verification via email and follow up phone confirmation.

Physical security is provided by biometric hand scanners, card keys, and visual confirmation to ensure that only authorized customers have appropriate access to the hosting facility. The data center is monitored and recorded via hi-resolution digital video cameras. There is CCTV digital camera coverage of the entire center, including cages, with archival system, CCTV integration with access control and alarm system, and motion-detection for lighting and CCTV coverage. The repository server and firewall are housed in a locked cabinet within a locked cage. Only MRN administrators have access to the cabinet.

MRN ensures the availability, integrity, and confidentiality of the system and data 24/7.

Technology Upgrades
MRN regularly evaluates its technology infrastructure for technology upgrades that improve service delivery to our clients and enhance staff productivity. MRN is committed to producing  superior work product aided by cutting edge technology.

Second Level Review
All of our work product undergoes critical second level review by a MRN Manager before delivery to the client. This ensures it is accurate, thorough, clear, and concise.